Customer Relation Executive – Cosmetic Clinic (Thrissur)

Job Title: Customer Relation Executive (CRE)
Location: Thrissur
Industry: Cosmetic / Aesthetic Clinic
Experience: Minimum 2 Years Required

Job Responsibilities:

- Handle patient enquiries through phone, WhatsApp, email, and walk-ins.
- Build and maintain solid relationships with new and existing clients.
- Follow up on leads, consultations, and treatment plans to improve conversions.
- Schedule appointments and coordinate with doctors and clinic staff.
- Provide information about cosmetic, skin, hair, and aesthetic treatments.
- Maintain accurate customer records and update CRM software regularly.
- Address customer concerns and ensure a positive patient experience.
- Support retention activities, feedback collection, and post-treatment follow-ups.
- Achieve patient engagement and conversion targets. (LinkedIn)

Requirements:

- Any Degree.




- Minimum 2 years of experience in Customer Relations, CRM, Patient Counseling, Front Office, or Customer Service.
- Experience in a cosmetic, dermatology, aesthetic, wellness, or healthcare clinic is preferred.
- Excellent communication and interpersonal skills.
- Strong follow-up, persuasion, and customer-handling abilities.
- Proficiency in MS Office and CRM software.

Preferred:

- Immediate joiners preferred.
- Fluency in English and Malayalam.

Salary: Best in Industry (Based on Experience)

Pay: ₹15,000.00 - ₹18,000.00 per month

Application Question(s):

- Are you available for immediate joining?

Experience:

- Client Relation: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Client Relation Executive (India)
🏢 Cosmetic Clinic
📍 India