Job Title: Customer Support Executive – Day Shift | Graduate Only | 6+ Months Experience
Job Type: Full-time
Location: Mohali
We are hiring a Customer Support Executive for our Day Shift process. If you have at least 6 months of customer support experience, excellent communication skills, and a passion for delivering exceptional customer service, we'd love to hear from you.
Eligibility Criteria
- Graduate only
- Minimum 6 months of Customer Support experience
- Experience Letter is mandatory
- Excellent verbal and written communication skills
- Strong customer handling and problem-solving skills
- Basic computer knowledge
- Ability to work in a fast-paced environment
Key Responsibilities
- Handle customer queries through calls, emails, or chats professionally.
- Provide accurate information and resolve customer concerns efficiently.
- Ensure high levels of customer satisfaction through quality service.
- Maintain records of customer interactions and follow up when required.
- Coordinate with internal teams to ensure timely issue resolution.
- Meet quality and productivity standards.
Salary & Benefits
- ₹24,000 In-Hand Salary per month
- Attractive Performance Incentives
- Day Shift
- 6 Days Working
- Career Growth Opportunities
- Supportive Work Environment