Greetings from Circuit Systems India Pvt Ltd/PCB Power(https://www.pcbpower.com/)

We are hiring Technical Sales Support Executive (Sales operations)

Skill Set Required: - Outstanding Verbal & Written Communication

Experience :0-3 Years(Freshers can also apply)

Location :- Ahmedabad(work from office only)

Job Responsibilities

- Provide Pre-sales technical assistance, services and products education.

- Work on sales support services and provide technical and commercial back up as required.

- Support marketing activities by attending trade shows, conferences and other marketing events.

- Generate and process new sales leads, inquiries and purchase orders as necessary.

- Answer Emails, Phone calls and chats from customers and deal with queries as they arise.

- Follow up with customers to make sure that they are satisfied with a particular product or service.

- Experts attention to detail,



as customers may have the same problems; reports the problems as necessary.

- Deal with any customer complaints and resolves the issue as necessary

- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery

- Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management

- Solicit cross-selling and up-selling opportunities within the customer care experience.

- Take the extra mile to engage the customer

Pay: ₹19,500.00 - ₹22,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: On the road

📌 Technical Support Executive (India)
🏢 Circuit Systems (India) Private
📍 India