Company Profile : www.binated.com

Job Responsibilities

– Strong command over written English (grammatically correct written English)
– Command over French language to assist the client through email, chat or phone
– Customer Support – Assist the customer process and solve Customer queries.
– Ensuring customer satisfaction through prompt responses and query resolution
– Coordinate with internal team for issue resolving & coordination with customer
– To ensure that tasks are completed daily and in a timely manner
– Respond to customers in tickets issues, follow-ups, etc.

Mandatory Requirements

- Should be ready to work in Night shifts and 5 days working.
- Should be ready to Work from Office

Soft Skills:





- Excellent verbal and written communication skills
- Should possess prioritizing and organizing skills
- Logical and reasoning abilities to take right decisions to resolve customer’s issues.
- Result oriented who can drive towards stringent targets.
- Basic knowledge of Customer Services
- Should be punctual and responsible with work
- Should have the passion to learn and grow

Job Type: Full time

Benefits:

- Leave encashment
- Provident Fund

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹700,000.00 per year

Work Location: Hybrid remote in Pune, Maharashtra

📌 Client Service Representative- French (Pune)
🏢 Binated
📍 Pune