Key Responsibilities

 Remote Support & Troubleshooting: Analyze and troubleshoot complex technical issues reported by customers or field engineers, providing step-by-step remote guidance to resolve problems quickly.

 Manage, prioritize, and coordinate incoming service requests and set efficient maintenance/repair schedules for the field team.

 Documentation & Approval, verify, and approve technical service reports and maintenance documentation submitted by technicians.

 Actively monitor equipment performance data from the office to identify recurring technical issues or failure trends.

 Partner with our internal engineering, production, and quality teams to implement permanent engineering solutions for recurring product issues.

 Maintain Proper data records of all service histories, spare parts utilization data, and updated technical instruction manuals.

 Ensure all handled service activities strictly adhere to company standard operating procedures (SOPs) and safety/quality standards.

Required Skills & Competencies





 Strong technical understanding of mechanical, electrical, or electronics troubleshooting.

 Excellent verbal and written communication skills (ability to clearly explain technical steps over the phone or email).

 Good computer skills (proficiency in Excel, ERP software, or service CRM tools for scheduling and documentation).

 Strong problem-solving mindset and leadership qualities to mentor junior team members.

 Familiarity with manufacturing machinery, control systems, or automation products is a major advantage.

Location: Peenya Industrial Area, Bangalore (In-Office Role)

Qualification: ITI / Diploma in Electrical, Electronics, Mechanical, or Mechatronics Engineering

Pay: ₹14,999.00 - ₹19,999.00 per month

Advantages:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Electrical Technician (India)
🏢 AutoTronics Services Private
📍 India