Shift timing: 5:30 PM to 3 AM
2 way cab facility should be around 25KM
Looking for only 2026 graduate, who can join immediately.
Group Life Insurance products and processes experience (Mandatory)
0-6 months experience in Back Office deal (Essential)
Strong knowledge of Group Insurance products (Disability, Absence and PFL) and service offerings (Mandatory)
US Customer Service experience (Desirable)
Disability Claims Examiner is responsible for the calculation of leaves, date and work schedule according to Plan
Provisions.
High quality of work standards including strong attention to detail
Gathers information and performs variety of complex or administrative support functions
Robust knowledge on US Disability and Absence policies and procedures to optimize claimant benefits
Escalates non-routine issues to SME/ Team Leads for problem resolution
Efficiently and effectively manage an assigned caseload of disability claims and facilitate the technical aspect and appropriately apply the legal and contractual provisions
Input claimant medical and demographic data, evaluate claimant eligibility and develop plan to address obstacles
Adhere to federal and state regulatory and/or client plan requirements and established workflows including plan provisions
Obtains information from claimant or other supporting systems, emails and/or from fax
Collection of non-clinical information needed for review from claimants and providers from clinicals
Interact with internal and external customers including, but not limited to, claimants, employers, physicians/ health care providers, attorneys etc. to gather the information needed to manage the claim
Responsible for reporting known or suspected data disclosures or fraud on the day of discovery to a Team Lead
Performs case checks and reviews to ensure case creation is complete and correct
Understand and correctly utilize the appropriate systems.
Pay: ₹253,000.00 per year
Work Location: In person
📌 Claims Officer - Night shift (India)
🏢 BCforward a Global Consulting and Workforce Fulfilment firm
📍 India
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