Nagpur, Maharashtra
Job Summary

NOC Resource

Key Responsibilities
Ttroubleshoot LAN, WAN, and WLAN networks across multi-site enterprise environments.
Manage and support Cisco, Juniper networking platforms, including switches, routers, wireless controllers, and access points.
Configure ,support and optimize F5 Load balancers/ Application delivery Controllers including VIP creation, SSL offloading, health monitoring and traffic steering policies.
Conduct wireless site surveys and performance assessments
Perform RF analysis, antenna planning, and Wi-Fi optimization (802.11 a/b/g/n/ac/ax).
Monitor network performance and support incident/problem resolution to ensure maximum uptime.
Maintain and update network documentation, topology diagrams, and configuration standards.
Coordinate with cross-functional teams, vendors, and customers to support project and operational goals.
Administer and support Infoblox DDI (DNS/DHCP/IPAM) environments including IP space management , DHCP scopes, DNS zones and grid management

Skill Requirements
Strong knowledge of Routing & Switching technologies including:
VLANs, VTP, STP, CDP, EtherChannel, Subnetting, Trunking
IPv4 / IPv6 Addressing, GRE Tunnels, Access Lists, NAT
HSRP, VRRP, GLBP, OSPF, EIGRP, RIP, BGP

Hands-on experience with:
Cisco network devices & Cisco Prime




Juniper QFX/EX switches & Juniper Mist portal/APs
Wireless platforms
Palo Alto/ Juniper SRX Firewalls
Cisco ISE for endpoint control & NAC
Wi-Fi Analyzers / Spectrum Analyzers
Strong understanding of 802.11 and 802.3 network protocols.
Strong RF fundamentals and wireless infrastructure planning.

Other Requirements
Certifications (Preferred)

CCNP Enterprise (or equivalent experience)
CCNA Routing & Switching
CWNA – Certified Wireless Network Administrator
CWDP – Certified Wireless Design Professional
Soft Skills

Strong analytical and problem-solving skills with a focus on resolution and service quality.
Effective communication skills to interact across all levels of stakeholders.
Excellent interpersonal skills when dealing with customers and team members.
Ability to work independently, prioritize tasks, and perform in a quick-paced environment.
Positive, proactive, and collaborative attitude with a strong desire to contribute to team success.

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📌 Engineer (Support & Operations) (India)
🏢 HCLTech
📍 India