- Handle inbound and/or outbound customer calls professionally.
- Resolve customer queries and complaints in a timely manner.
- Provide accurate information about products, services, and company policies.
- Maintain high levels of customer satisfaction.
- Update customer information and interaction details in the CRM system.
- Follow standard operating procedures (SOPs) and quality guidelines.
- Meet daily productivity, quality, and attendance targets.
- Escalate unresolved issues to the appropriate department.
- Ensure compliance with company policies and data security standards.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Service Executive (Bhayandar)
🏢 Altruist Technologies
📍 Bhayandar
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