Job Description:

We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are:

- Conceptualize training materials based on data and research;
- Create training strategies, initiatives, and materials;

- Test and review created materials;

- Maintain a database of all training materials;

- Instruct employee training and onboarding;

- Review employee performance and learning;
- Conduct training classes on policy/product;
- Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;

Job Requirement:

- Proficient English (at least C1 level);

- Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.

- Bachelors degree in any related field;

- At least 1-year experience in training within the BPO industry;

- Training and coaching skill experience is a plus;
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Internet applications;
- Ability to communicate clearly and concisely,



both orally and in writing;
- Knowledge of peoples learning patterns to design programs with excellent efficiency.

Perks:

1. Salary and Benefits

- Attractive salary with performance bonus;

- Full salary during probation;

- Private health insurance;

- Paid vacation days with an annual increase in the number;
- Sick leave;
- No dress code is required. We appreciate your true talent!
- Continuous and professional training to fully develop your potential;
- Work closely with managers to promote services all over the world.

2. Working time:

- 5 shifts per week amounting to 48 hours, arranged by the company;
- Able to work on shifts, weekends, and public holidays.

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications for the Moderation Trainer role. Shortlisted candidates will be contacted for an interview to further discuss their suitability for the position.

📌 Moderation Trainer (India)
🏢 Gear
📍 India