- Appointments Fixed: Number of qualified meetings or site visits successfully scheduled for field managers per week/month.
- Lead Conversion Rate: Percentage of cold prospects that transition into qualified leads (Conversion Rate) = {Qualified Leads}/{Total Calls Made}} 100).
- Target Achievement: Meeting monthly or quarterly quotas for new client acquisition and sales closures.
2. Outbound Activity & Productivity
- Dialing Volume: Minimum number of outbound dials (cold and warm calls) completed per day.
- Connect Rate: Percentage of calls resulting in a meaningful conversation with key decision-makers (e.g., Supply Chain Heads, Logistics Managers).
- Talk Time: Total duration of productive conversations per shift, ensuring pitches are effectively delivered.
3. Data & Pipeline Management
- MIS : Timely and accurate logging of call outcomes, prospect details, and company profiles in the MIS
- Database Growth: Identifying and adding new high-potential target accounts (importers, exporters, e-commerce brands)
to the sales pipeline.
4. Service & Communication Quality
- Value Proposition: Ability to effectively explain logistics services (e.g., , Warehousing, Customs Clearance).
- Quality Assurance: Scoring on call etiquette, pitch accuracy, and objection handling during management audits.
- Customer Query Resolution: Answering initial client queries (e.g., about pricing or delivery timelines) within defined turn-around-times (TAT).
Pay: ₹16,000.00 - ₹18,000.00 per month
Advantages:
- Cell phone reimbursement
Ability to commute/relocate:
- Gunadala, Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred)