- Handle customer queries through calls, chats, or emails.
- Provide accurate information about products and services.
- Understand customer concerns and provide appropriate solutions.
- Maintain a polite, professional, and helpful approach while communicating with customers.
- Resolve customer issues within the given timelines.
- Follow company policies and standard customer service procedures.
- Maintain proper records of customer interactions and details.
- Coordinate with internal teams whenever required to resolve customer concerns.
- Ensure a positive customer experience and high customer satisfaction.
- Achieve assigned individual and team performance targets.
Candidate Requirements
- Minimum 12th Pass qualification.
- Freshers are welcome to apply.
- Valuable verbal and written English communication skills are required.
- Valuable interpersonal and customer-handling skills.
- Basic computer knowledge.
- Comfortable working in a target-oriented environment.
- Positive attitude and willingness to learn.
- Candidates should be comfortable working from the Noida Sector 62 office.
Salary & Benefits
- Salary: ₹15,000 – ₹25,000 per month
- Attractive performance-based incentives
- Full-time employment
- Career growth opportunities
- Training and development support
- Freshers can apply
HR Sneha- +91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many month of experience do you have in calling related domain ?
- What's your last in hand salary ?
- Are you ok with sales role as well for higher incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
📌 Customer Service Assistant (India)
🏢 Bromo Hub
📍 India
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