Bengaluru, Karnataka
Job Summary

Key Responsibilities • Configure, administer, and support IBM Sterling File Gateway and IBM Sterling B2B Integrator environments. • Manage secure file transfer workflows using protocols such as SFTP, FTP/S, HTTPS, AS2, and Connect: Direct. • Onboard trading partners, customers, vendors, and internal applications for managed file transfer processes. • Create, configure, and maintain partners, routing channels, mailboxes, certificates, keys, schedules, and transfer rules. • Develop, maintain, and troubleshoot business processes, workflows, maps, service adapters, and protocol configurations. • Monitor file transfer activity, identify failures, and resolve production incidents within agreed service levels. • Perform root cause analysis for file transfer issues related to connectivity, authentication, certificates, encryption, permissions, and data formats. • Support installation, upgrades, patches, migration, configuration changes, and environment maintenance activities. • Implement encryption, decryption, signing, certificate management, and PGP key handling in line with security requirements. • Collaborate with infrastructure, network, security, application, and business teams to deliver scalable and resilient MFT solutions. • Maintain operational documentation, runbooks, configuration guides, partner onboarding documents, and support procedures. • Participate in 24/7 production support, on-call rotation, change management, and release deployment activities as required. Required Skills and Experience • Robust hands-on experience with IBM Sterling File Gateway and IBM Sterling B2B Integrator administration. • Good understanding of managed file transfer concepts, partner onboarding, routing, mailbox management, and secure data exchange. • Experience with transmission protocols such as SFTP, FTPS, HTTPS, AS2, FTP, and Connect: Direct. • Knowledge of BPML, XML, Sterling business processes, service adapters, and workflow troubleshooting. • Experience with certificate management, SSH keys, SSL/TLS, PGP encryption, and secure file transfer controls. • Working knowledge of Linux/Unix and Windows operating systems, including basic administration and troubleshooting commands. • Experience with SQL queries and relational databases such as Oracle, SQL Server, or DB2. • Ability to analyze logs, monitor transfer activity, troubleshoot failed transmissions, and resolve production issues. • Familiarity with change management, incident management, problem management, and production support processes. • Strong communication skills with the ability to work with business users, technical teams, external partners, and vendors. Preferred Skills • Experience with IBM Sterling Secure Proxy, IBM Control Center, Global Mailbox, and Sterling Connect: Direct. • Experience in MFT platform migration from tools such as GoAnywhere, MOVEit, Axway, Cleo, or Globalscape to IBM Sterling platforms. • Knowledge of EDI standards such as ANSI X12, EDIFACT, XML, flat files, and related data transformation concepts. • Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, or IBM Control Center. • Experience with scripting or automation using Shell, Python, PowerShell, Java, or REST APIs. • Understanding of high availability, load balancing, disaster recovery, capacity planning, and performance tuning. • Cloud or container experience with AWS, Azure, GCP, Docker, Kubernetes, or OpenShift is an added advantage.

Key Responsibilities

Key Responsibilities • Configure, administer, and support IBM Sterling File Gateway and IBM Sterling B2B Integrator environments. • Manage secure file transfer workflows using protocols such as SFTP, FTP/S, HTTPS, AS2, and Connect: Direct. • Onboard trading partners, customers, vendors, and internal applications for managed file transfer processes. • Create, configure, and maintain partners, routing channels, mailboxes, certificates, keys, schedules, and transfer rules. • Develop, maintain, and troubleshoot business processes, workflows, maps, service adapters, and protocol configurations. • Monitor file transfer activity, identify failures, and resolve production incidents within agreed service levels. • Perform root cause analysis for file transfer issues related to connectivity, authentication, certificates, encryption, permissions, and data formats. • Support installation, upgrades, patches, migration, configuration changes, and environment maintenance activities. • Implement encryption, decryption, signing, certificate management, and PGP key handling in line with security requirements. • Collaborate with infrastructure, network, security, application, and business teams to deliver scalable and resilient MFT solutions. • Maintain operational documentation, runbooks, configuration guides, partner onboarding documents,



and support procedures. • Participate in 24/7 production support, on-call rotation, change management, and release deployment activities as required. Required Skills and Experience • Strong hands-on experience with IBM Sterling File Gateway and IBM Sterling B2B Integrator administration. • Good understanding of managed file transfer concepts, partner onboarding, routing, mailbox management, and secure data exchange. • Experience with transmission protocols such as SFTP, FTPS, HTTPS, AS2, FTP, and Connect: Direct. • Knowledge of BPML, XML, Sterling business processes, service adapters, and workflow troubleshooting. • Experience with certificate management, SSH keys, SSL/TLS, PGP encryption, and secure file transfer controls. • Working knowledge of Linux/Unix and Windows operating systems, including basic administration and troubleshooting commands. • Experience with SQL queries and relational databases such as Oracle, SQL Server, or DB2. • Ability to analyze logs, monitor transfer activity, troubleshoot failed transmissions, and resolve production issues. • Familiarity with change management, incident management, problem management, and production support processes. • Solid communication skills with the ability to work with business users, technical teams, external partners, and vendors. Preferred Skills • Experience with IBM Sterling Secure Proxy, IBM Control Center, Global Mailbox, and Sterling Connect: Direct. • Experience in MFT platform migration from tools such as GoAnywhere, MOVEit, Axway, Cleo, or Globalscape to IBM Sterling platforms. • Knowledge of EDI standards such as ANSI X12, EDIFACT, XML, flat files, and related data transformation concepts. • Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, or IBM Control Center. • Experience with scripting or automation using Shell, Python, PowerShell, Java, or REST APIs. • Understanding of high availability, load balancing, disaster recovery, capacity planning, and performance tuning. • Cloud or container experience with AWS, Azure, GCP, Docker, Kubernetes, or OpenShift is an added advantage.

Skill Requirements

Key Responsibilities • Configure, administer, and support IBM Sterling File Gateway and IBM Sterling B2B Integrator environments. • Manage secure file transfer workflows using protocols such as SFTP, FTP/S, HTTPS, AS2, and Connect: Direct. • Onboard trading partners, customers, vendors, and internal applications for managed file transfer processes. • Create, configure, and maintain partners, routing channels, mailboxes, certificates, keys, schedules, and transfer rules. • Develop, maintain, and troubleshoot business processes, workflows, maps, service adapters, and protocol configurations. • Monitor file transfer activity, identify failures, and resolve production incidents within agreed service levels. • Perform root cause analysis for file transfer issues related to connectivity, authentication, certificates, encryption, permissions, and data formats. • Support installation, upgrades, patches, migration, configuration changes, and environment maintenance activities. • Implement encryption, decryption, signing, certificate management, and PGP key handling in line with security requirements. • Collaborate with infrastructure, network, security, application, and business teams to deliver scalable and resilient MFT solutions. • Maintain operational documentation, runbooks, configuration guides, partner onboarding documents, and support procedures. • Participate in 24/7 production support, on-call rotation, change management, and release deployment activities as required. Required Skills and Experience • Strong hands-on experience with IBM Sterling File Gateway and IBM Sterling B2B Integrator administration. • Good understanding of managed file transfer concepts, partner onboarding, routing, mailbox management, and secure data exchange. • Experience with transmission protocols such as SFTP, FTPS, HTTPS, AS2, FTP, and Connect: Direct. • Knowledge of BPML, XML, Sterling business processes, service adapters, and workflow troubleshooting. • Experience with certificate management, SSH keys, SSL/TLS, PGP encryption, and secure file transfer controls. • Working knowledge of Linux/Unix and Windows operating systems, including basic administration and troubleshooting commands. • Experience with SQL queries and relational databases such as Oracle, SQL Server, or DB2. • Ability to analyze logs,



monitor transfer activity, troubleshoot failed transmissions, and resolve production issues. • Familiarity with change management, incident management, problem management, and production support processes. • Solid communication skills with the ability to work with business users, technical teams, external partners, and vendors. Preferred Skills • Experience with IBM Sterling Secure Proxy, IBM Control Center, Global Mailbox, and Sterling Connect: Direct. • Experience in MFT platform migration from tools such as GoAnywhere, MOVEit, Axway, Cleo, or Globalscape to IBM Sterling platforms. • Knowledge of EDI standards such as ANSI X12, EDIFACT, XML, flat files, and related data transformation concepts. • Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, or IBM Control Center. • Experience with scripting or automation using Shell, Python, PowerShell, Java, or REST APIs. • Understanding of high availability, load balancing, disaster recovery, capacity planning, and performance tuning. • Cloud or container experience with AWS, Azure, GCP, Docker, Kubernetes, or OpenShift is an added advantage.

Other Requirements

Key Responsibilities • Configure, administer, and support IBM Sterling File Gateway and IBM Sterling B2B Integrator environments. • Manage secure file transfer workflows using protocols such as SFTP, FTP/S, HTTPS, AS2, and Connect: Direct. • Onboard trading partners, customers, vendors, and internal applications for managed file transfer processes. • Create, configure, and maintain partners, routing channels, mailboxes, certificates, keys, schedules, and transfer rules. • Develop, maintain, and troubleshoot business processes, workflows, maps, service adapters, and protocol configurations. • Monitor file transfer activity, identify failures, and resolve production incidents within agreed service levels. • Perform root cause analysis for file transfer issues related to connectivity, authentication, certificates, encryption, permissions, and data formats. • Support installation, upgrades, patches, migration, configuration changes, and workplace maintenance activities. • Implement encryption, decryption, signing, certificate management, and PGP key handling in line with security requirements. • Collaborate with infrastructure, network, security, application, and business teams to deliver scalable and resilient MFT solutions. • Maintain operational documentation, runbooks, configuration guides, partner onboarding documents, and support procedures. • Participate in 24/7 production support, on-call rotation, change management, and release deployment activities as required. Required Skills and Experience • Strong hands-on experience with IBM Sterling File Gateway and IBM Sterling B2B Integrator administration. • Good understanding of managed file transfer concepts, partner onboarding, routing, mailbox management, and secure data exchange. • Experience with transmission protocols such as SFTP, FTPS, HTTPS, AS2, FTP, and Connect: Direct. • Knowledge of BPML, XML, Sterling business processes, service adapters, and workflow troubleshooting. • Experience with certificate management, SSH keys, SSL/TLS, PGP encryption, and secure file transfer controls. • Working knowledge of Linux/Unix and Windows operating systems, including basic administration and troubleshooting commands. • Experience with SQL queries and relational databases such as Oracle, SQL Server, or DB2. • Ability to analyze logs, monitor transfer activity, troubleshoot failed transmissions, and resolve production issues. • Familiarity with change management, incident management, problem management, and production support processes. • Strong communication skills with the ability to work with business users, technical teams, external partners, and vendors. Preferred Skills • Experience with IBM Sterling Secure Proxy, IBM Control Center, Global Mailbox, and Sterling Connect: Direct. • Experience in MFT platform migration from tools such as GoAnywhere, MOVEit, Axway, Cleo, or Globalscape to IBM Sterling platforms. • Knowledge of EDI standards such as ANSI X12, EDIFACT, XML, flat files, and related data transformation concepts. • Exposure to monitoring tools such as Splunk, Dynatrace, AppDynamics, or IBM Control Center. • Experience with scripting or automation using Shell, Python, PowerShell, Java, or REST APIs. • Understanding of high availability, load balancing, disaster recovery, capacity planning, and performance tuning. • Cloud or container experience with AWS, Azure, GCP, Docker, Kubernetes, or OpenShift is an added advantage.

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