The Senior ServiceNow Developer (IRM) will lead the technical architecture and development of the Integrated Risk Management suite.

Key Responsibilities

Compliance Automation: Design and implement automated Control Indicators that pull evidence directly from other ServiceNow modules (CMDB, SecOps, HAM/SAM) to validate compliance without manual intervention.

Risk Framework Architecture: Configure and customize Risk Frameworks, Risk Statements, and Assessment Templates to automate the identification and scoring of qualitative and quantitative risks.

Entity Scoping: Build and maintain complex Entity Types and Entity Filters to ensure that risks and controls are automatically mapped to the correct business assets and departments.

Audit Management: Develop technical solutions for the Audit Management lifecycle, including automated evidence request workflows and findings tracking.

Advanced Scripting: Create custom Script Includes, Business Rules,



and UI Actions to handle complex risk-scoring calculations (Inherited vs. Residual Risk) and compliance roll-up logic.

Policy Exception Management: Build and optimize the Policy Exception workflow, ensuring proper routing, approvals, and expiration tracking.

Required Skills & Experience

7+ years of ServiceNow Development experience, with 3+ years specifically in IRM/GRC (Policy & Compliance, Risk, Audit).

Mastery of the IRM Data Model: Deep understanding of the relationship between Policies, Authority Documents, Citations, Controls, and Risks.

Advanced Flow Designer & IntegrationHub: Proven ability to automate evidence collection via APIs from external security or cloud tools.

Scripting Expertise: High proficiency in JavaScript/Glide API, specifically for building custom assessment logic and complex roll-up calculations.

📌 SerivceNow CSM (India)
🏢 Virtusa
📍 India