Teleperformance is Hiring || Customer Service Representative (Domestic E-Commerce Process)
- Position: Customer Service Representative – Domestic E-Commerce Process
- Work Mode: Remote (Work from Home)
Key Responsibilities:
- Handle customer queries through voice support.
- Deliver exceptional customer service and ensure customer satisfaction.
- Resolve customer concerns efficiently while maintaining quality standards.
- Follow process guidelines and achieve performance targets.
Mandatory System Requirements:
- Laptop with Intel Core i5 (8th Gen or above) or AMD Ryzen 7 (7th Gen or above)
- Minimum 8 GB RAM
- Windows 10 or above
- Built-in webcam (Mandatory)
- Secure broadband connection with minimum 25 Mbps upload & download speed
- Wired USB headset with microphone
- Power backup (Inverter/UPS) to ensure uninterrupted work