Role Description

We are seeking a Business Analyst 4-5 years of experience to bridge the gap between business and analytics teams You will map complex billing and invoicing workflows across ERP systems SAP and other systems and CRM platforms Salesforce You will also analyze crosssystem data to build actionable reports and guide data science projects such as predicting customer churn by providing business processes information

JOB IDENTIFICATION

Business Title

Business Analyst T2

Location

Pune India

BASIC FUNCTION

Key Responsibilities

Business Process Workflows

Map and document endtoend business processes related to billing invoicing and ordertocash workflows

Collaborate with domain experts to gather define and document transparent business rules

System Data Analysis

Investigate and explore complex data across systems like SAP Custom ERP Salesforce to identify trends and process bottlenecks

Clarification of the processes with the business





Provide functional requirements and business inputs to Data Scientists to help build customer churn prediction models

Partner with technical teams to build validate and test reports and dashboards for stakeholders

Job Qualifications Other Specs

Experience 4-5 years of overall experience as a Business Analyst or similar role

Domain Knowledge Strong understanding of billing invoicing and financial lifecycles

System Knowledge Familiarity with Salesforce CRM and ERP environments

Technical skill Experience of writing SQL queries will be preferred

Soft Skills Exceptional organizational skills critical thinking and the ability to translate business goals into technical requirements

Other Duties

Any other duties as assigned by the Manager

Skills: Sql, Salesforce, Sap

Experience: 4.00-6.00 Years

📌 Senior Specialist - Business Analysis (Pune)
🏢 LTM
📍 Pune