Key Accountabilities

- Lead Chatbot Development: Design, develop, and deploy advanced chatbot features using LLMs, Agentic AI, and other AI frameworks.
- Operational Ownership: Manage day-to-day chatbot operations, including performance monitoring, troubleshooting, and optimization for high availability and reliability.
- Feature Delivery: Own the full lifecycle of chatbot feature development from ideation to deployment ensuring high-quality user experiences and measurable impact.
- AI and Automation Integration: Implement intelligent automations and backend workflows using Azure AI Foundry and related tools.
- Knowledge Management: Build and maintain energetic knowledge bases, intents, and AI-driven decision flows.
- Continuous Improvement: Analyze usage patterns and feedback to enhance chatbot performance and identify new opportunities for automation.
- Collaboration: Work closely with cross-functional teams such as IT, product, and data science to design scalable, secure, and efficient chatbot architectures.
- Mentorship: Guide junior developers in AI development best practices, architecture patterns,



and operational excellence.

Experience

- Education: bachelors or masters degree in Computer Science, Information Technology, or a related field.
- Experience: 4 to 7 years of experience in chatbot or AI application development, with at least 2 years in a senior or lead role.

Technical Skills:

- Strong proficiency in Python or JavaScript
- Proven experience with LLM-based chatbot frameworks and Agentic AI design
- Hands-on expertise in Azure AI Foundry , Azure Cognitive Services , or equivalent cloud-based AI platforms
- Familiarity with API integrations, event-driven architectures, and backend automation
- Experience with Moveworks.ai platform is preferred

Operational Skills:

- Experience managing chatbot environments in production
- Strong debugging, monitoring, and optimization capabilities

Skills: Machine Learning, Database Management, Api Development, Natural Language Processing, Cloud Services, Python

Experience: 4.00-7.00 Years

📌 Technical Engineer Chatbot (Pune)
🏢 Pmc Rubber Chemicals
📍 Pune