About the Role
This role is for a 6-suite heritage boutique property in Jaipur, managed by Alt Homes, a hospitality partner focused on curated, high-touch estate experiences. We are not a hotel in the conventional sense. We are an estate with a citrus orchard, a pool, a distinct character, and guests who choose us precisely because we are not a chain.
The Estate Host is the most key hire we will make. You will be the single point of continuity i.e. the person guests remember, the person the team looks to, and the person Alt Homes trusts to uphold the standard when no one else is watching. This role sits between a boutique General Manager, a personal concierge, and a host who genuinely loves having people over. It is not a desk job.

What You Will Own
I. Guest Experience
- Maintain a polished yet warm presence in the lobby, acting as the primary point of contact when guests arrive
- Personally handle all check-ins and check-outs ensuring no delegation of the first and last impression




- Anticipate guest needs before they are voiced (silent service); build micro-profiles of each guest during their stay in coordination with the reservations team.
- Manage all in-stay communication i.e. WhatsApp, calls and in-person with warmth and efficiency
- Resolve guest concerns with discretion and handle complaints and service failures with composure; resolve first, escalate only if essential
- Curate local recommendations, itineraries, and dining reservations tailored to each guest

II. Operations
- Oversee daily operations of all 6 suites including housekeeping rounds, room readiness, maintenance snags
- Conduct daily briefings to discuss special requests, guest preferences and operational priorities
- Maintain suite inventory including amenities, linen, minibar, welcome kits etc. and flag replenishment proactively
- Coordinate with kitchen, housekeeping, and support staff; be the team anchor, not just a supervisor
- Manage vendor access on property i.e. laundry, florals, m

📌 Estate Host (Jaipur)
🏢 Alt Homes
📍 Jaipur