The successful candidate will be required to:

- Work directly with clients to support various projects and solutions.
- Extensive experience in the MS Dynamics
- Supporting Dynamics 365 CRM in line with best practices.
- Creating, modifying, and troubleshooting existing applications
- Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables.
- Work flexibly and imaginatively in a changing and evolving project setting.
- Actively contribute to the continuous improvement of development processes that enhance the performance and quality of personal and team deliverables. Work flexibly and imaginatively in a changing and evolving project environment.
- Work to continuously improve the CRM operating environments, both on-premises and cloud.
- Assist with maintaining the ongoing reliability, performance, and support of the CRM Environment. This includes monitoring the operating environments,



responding to incidents and problems
- Provide direction, instruction and guidance to the Power Platform & CRM user base
- Work across all functional areas of the organisation to identify how D365/CRM can add value.
- Support and maintain process automations and Power Apps to drive efficiency in business processes

Technologies

- Microsoft Power Platform (certified)
- Dynamics 365 (certified)
- SQL
- FetchXML
- Proficiency with Microsoft Excel, Word, PowerPoint.
- Knowledge of Dataverse
- Experience with of CRM systems
- Understanding of how data flows between different CRM systems

Qualifications

- Graduate

Additional Information

- Excellent Communication Skills required.

Skills: Dynamics 365, Sql, Excel, Powerpoint, Word

Experience: 3.00-5.00 Years

📌 CRM Power Platform Dynamics Support Analyst (Mumbai)
🏢 NEC Software Solutions
📍 Mumbai