Business/ Financials
- Develop and execute strategies to acquire new unsecured loan customers
- Collaborate with the liabilities team to cross-sell unsecured loans
- Follow up on leads provided by team various channels within defined TAT
- Achieve monthly loan disbursement targets through acquisition of new customers and conversion of existing customers
- Coordinate with Products & Marketing department to carry out marketing drives at his/her assigned and catchment areas for unsecured loans
- Prospect recent customers, maintain database of the leads, meet & convert select prospects and manage the relationship thereafter
- Attend center meetings to generate leads for Unsecured loans and actively driving conversion of existing borrowing customers into SBL customer
- Cross sell other products of Ujjivan and pass quality leads to respective officers/staff
- Share customer insights/product related feedback with the Branch Head and Area Manager Microfinance




- Provide inputs pertaining to revision of product and credit policies to the respective teams on the basis of geography specific considerations

Customer
- Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services and establish professional relationship with them, with a long-term perspective
- Conduct the appraisal process of potential customers in a courteous manner without compromising quality
- Guarantee confidential treatment of all the information gathered from customers

Internal Process
- Carry out the pre and post-loan activities related to Unsecured loans, perform simple financial analysis, present the loan applications to the sanctioning authority by adhering to the set TAT & prioritize repayment of loans to maintain best portfolio quality
- Visit the customers business and residential place to conduct thorough assessment/evaluation, following standard operation procedures. Analyze and evaluate loan applications to determine the situation of business, estab

📌 Loan Officer- Micro Banking (Bengaluru)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru