Job Title: CRM Executive

Company: NextGen Business Support Services Pvt. Ltd.
Location: Imagine Techpark, Sector V, Bidhannagar, Kolkata - 700091

Job Summary:
We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, maintain client data, and ensure smooth communication between clients and the company.

Key Responsibilities:
- Maintain and update customer data in CRM software:
- Ensure customer satisfaction and relationship management:
- Coordinate with sales and marketing teams:
- Track and manage leads and client interactions:
- Prepare daily/weekly CRM reports:
- Assist in customer retention and engagement activities:
- Ensure proper documentation of client communication





Required Skills:
- Good communication and interpersonal skills:
- Basic knowledge of CRM tools and MS Excel:
- Strong organizational and follow-up skills:
- Problem-solving ability
- Customer-focused approach

Qualification:
- Graduate in Business, Marketing, or related field

Experience:
- 0-2 years experience in CRM, customer support, or coordination
- Freshers can also apply

Job Types: Full time, Permanent

Pay: ₹10,672.81 - ₹20,935.48 per month

Work Location: In person

📌 CRM Executive (Kolkata)
🏢 Nextgen Business Support Services (P
📍 Kolkata