Shifts: Morning (7 am to 3 pm), Afternoon (3 pm to 10 pm), Night (10 pm to 7 am)
Experience Level: Freshers
About Us:Hotel Stay Inn is a well-established corporate hotel located in the heart of Secunderabad. With 34 elegantly appointed rooms, we cater to business travelers and corporate guests seeking exceptional comfort and personalized service. We are currently seeking young, enthusiastic, and skilled individuals to join our team as a Receptionist.
Responsibilities:As a Receptionist at Hotel Stay Inn, you will play a crucial role in providing excellent guest experiences from the moment they arrive. Your primary responsibilities will include:
1. Greeting and Welcoming Guests: Provide a warm and friendly welcome to all guests, ensuring they feel valued and comfortable upon their arrival.
2. Check-In and Check-Out: Efficiently manage the check-in and check-out process, verifying reservations, collecting payments,
and ensuring accurate billing.
3. Guest Services: Attend to guest inquiries, requests, and complaints promptly and professionally, striving to exceed guest expectations.
4. Communication: Maintain clear and effective communication with guests, colleagues, and other hotel departments to ensure seamless operations.
6. Reservations: Assist in making and modifying room reservations, ensuring accuracy and adherence to hotel policies.
7. Cash Handling: Handle cash transactions and maintain a balanced cash drawer, following hotel procedures.
8. Concierge Services: Provide recommendations and assistance to guests regarding local attractions, dining options, and transportation.
9. Security Awareness: Monitor the lobby area and ensure the safety and security of guests and their belongings.
Qualifications and Skills:
- Strong verbal and written communication skills in both English and Hindi.
- Exceptional interpersonal
📌 Front Office Receptionist (Hyderabad)
🏢 Hotel Stay Inn
📍 Hyderabad
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