About Us:
DitioSys Pvt Ltd pioneers creative solutions, driven by a commitment to excellence and customer satisfaction.
Your Role:
As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure customer satisfaction.
Responsibilities:
- Customer Assistance: Promptly address customer inquiries and provide accurate information.
- Issue Resolution: Investigate and resolve customer-reported issues efficiently.
- Product Knowledge: Develop a deep understanding of our products and services.
- Documentation: Maintain detailed records of interactions in our CRM system.
- Customer Advocacy: Provide valuable feedback to improve our products and services.
- Training and Development:
Enhance skills through training sessions and workshops.
Qualifications:
- Excellent communication skills in English.
- Strong problem-solving abilities.
- Basic computer proficiency.
- Willingness to work flexible hours.
How to Apply:
Join Us:
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person
Expected Start Date: 16/11/2024
📌 Customer Support Executive (Bengaluru)
🏢 Ditio Sys
📍 Bengaluru
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