Job Description - Collection Executive

Duties and Responsibilities:
1. Office based role responsible for calling, follow up with clients & receiving & allocating payments

2. Handling customer receipts, payment follow-ups, and account reconciliation

3. Advise customers of necessary actions and strategies for debt repayment

4. Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments.

5. Responsible for monitoring and maintaining assigned accounts - customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.

6. Receive and Verify Invoices and requisitions for Services

7. Prepares daily bank deposit

8.



Sending Reminders as per Service Charges Collection Policy

9. Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to OA Manager/Building Manager

10. Calling owners for Payment of Service Charges as per Collection Policy

11. Using Mollak Software for collection and communication to the unit owner

13. Making NOC for transfer of Sale for all units/buildings

Work Location: In Pune

Salary Range: Rs. 28,000 to Rs. 32,000

Pay: ₹28,000.00 - ₹32,000.00 per month

Work Location: In person

📌 Collection Executive (Pune)
🏢 Reliance Facilities Management
📍 Pune