We are seeking a highly motivated and customer-oriented Customer Care Executive to join our growing team. In this role, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries efficiently and effectively.

Responsibilities:
- Provide accurate and timely information regarding products and services.
- Resolve customer issues and complaints professionally and empathetically.
- Identify and escalate complex issues to appropriate departments and internal team.
- Maintain accurate records of customer interactions.
- Meet individual and team performance targets, such as customer satisfaction scores and call resolution rates.
- Proactively identify areas for improvement in customer service processes.
- Stay updated on product knowledge, industry trends, and company policies.




- Contribute to a positive and collaborative team environment.

Qualifications:
- Fresher’s Can also Apply
- Excellent communication and interpersonal skills, both verbal and written.
- Strong customer service orientation with a focus on customer satisfaction.
- Ability to multitask and prioritize effectively in a fast-paced setting.

Contact:
90426 02289

Executive - HR

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:
- Provident Fund

Schedule:
- Day shift
- Morning shift

Supplemental Pay:
- Yearly bonus

Work Location: In person

Speak with the employer
+91 (phone hidden)

📌 Customer Support Executive (Singanallur)
🏢 Technocart online services Private
📍 Singanallur