Providing empathetic, calm, and professional psychological support to distressed callers (victims, family members, bystanders).
- Conducting rapid psychosocial assessments in high-pressure emergencies.
- Guiding callers through basic psychological first aid and emotional coping strategies.
- Identifying callers at risk of severe trauma or self-harm and activating appropriate referral plans.
- Collaborating with emergency dispatchers, medical teams, police, and fire services to ensure callers’ mental well-being is supported.
- Delivering psychoeducation during calls to normalize emotional responses and provide immediate comfort.
- Maintaining accurate, confidential records of calls, including mental health observations and referral actions.

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:
- Day shift
- Morning shift

Work Location: In person

📌 Counsellor (Bhopal)
🏢 Jai Ambey emergency Services (I
📍 Bhopal