As a Hospital Receptionist, you will be the first point of contact for patients and visitors, providing a welcoming and efficient experience. You will be responsible for handling a variety of administrative tasks, ensuring smooth operations at the front desk, and supporting the overall patient experience.

Key Responsibilities:
- Greet and assist patients and visitors in a skilled and courteous manner.
- Answer phone calls, schedule appointments, and manage patient records.
- Verify patient information and process admissions and discharges.
- Coordinate with medical staff and departments to facilitate patient flow.
- Handle billing and insurance inquiries, ensuring accuracy in transactions.
- Maintain a clean and organized reception area.
- Address patient concerns and direct them to the appropriate department or staff member.
- Perform other administrative tasks as needed.

Qualifications:




- High school diploma or equivalent; additional certification in medical office administration is a plus.
- Previous experience in a medical or healthcare setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and professionalism.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Job Types: Full-time, Permanent

Schedule:
- Day shift
- Morning shift

Supplemental Pay:
- Overtime pay

Experience:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

Language:
- English (preferred)

Work Location: In person

📌 Receptionist (Katni)
🏢 Sparsh multispeciality hospital
📍 Katni