Job Title: MICE (Meetings, Incentives, Conferences, and Events) Contracting & Operations Head

Overview:
Responsibilities:
Contracting:
- Develop and implement strategic contracting strategies to secure favorable terms and conditions with vendors, including hotels, venues, transportation providers, and other suppliers.
- Negotiate contracts and agreements with suppliers, ensuring compliance with company policies, budgetary constraints, and legal requirements.
- Review and analyze contract terms, identifying potential risks and opportunities for cost savings or value-added services.
- Maintain accurate records of contracts, amendments, and renewals, and ensure timely payment and fulfillment of contractual obligations.

Vendor Management:
5. Build and maintain solid relationships with vendors and suppliers, serving as the primary point of contact for contract negotiations, issue resolution, and performance evaluation.
- Conduct regular performance reviews and vendor audits to assess service quality, adherence to contractual terms, and overall satisfaction.




- Identify new suppliers and partners to expand the company's network and enhance service offerings in line with client needs and industry trends.

Operations Management:
8. Oversee the operational aspects of MICE programs and projects, including event planning, logistics coordination, and onsite management.
- Collaborate with internal teams, including sales, marketing, finance, and client services, to ensure seamless execution of MICE programs and alignment with client objectives.
- Develop and implement standard operating procedures (SOPs) for MICE operations, including pre-event planning, vendor coordination, attendee management, and post-event evaluation.
- Monitor and analyze key performance indicators (KPIs) related to MICE operations, such as event attendance, budget adherence, customer satisfaction, and ROI.

Team Leadership:
12. Provide leadership, guidance, and mentorship to the MICE contracting and opera

📌 Mice Contracting (Mumbai)
🏢 AFTERSHOCK
📍 Mumbai