About HEAPS Health Solutions:
HEAPS Health Solutions is a health tech company based out of Bangalore, India with offices in Mumbai, Hyderabad and Delhi. HEAPS is a Software as a Service (SAAS) provider that leverages advanced Data Analytics, Artificial Intelligence and Machine Learning to revolutionize the healthcare delivery and payments model by building a “Healthcare Network” and a “Value-Based Care” model. We specialise in Patient Care-Coordination modules for cohorts of people with different needs.

Responsibilities:
- Engage with the patients over various calls to understand their current medical health status, past medical/surgical history, medications taken, labs done etc.
- Understand if the patient has any additional requirements - medications, labs, dietitian, physiotherapists etc.
- To effectively engage the patients in giving complete medical history and determine if they have any deviations from the recommended treatment plan
- Provide patients with the psychosocial support needed to cope with chronic, acute or terminal illnesses




- Monitor patients to evaluate the progress of their health conditions and probe them in the correct direction in case of any alarming symptoms reported
- To smartly handle patient queries and provide responses from pre-defined FAQs.
- Understand if the patient is compliant with Labs, Medications, and Diet & coach them effectively in order to be compliant with the prescribed treatment plan as provided by their treating physician
- Develop and implement individualized care plans that address the unique needs of high-risk patients.
- Provide continuous support, motivation, and education to patients through regular check-ins via phone, video calls, and messaging.
- Educate patients on risk reduction strategies, healthy lifestyle changes, medication adherence, and self-care techniques
- Provide wellness, lifestyle and diet tips wherever deemed necessary
- Proactively identify if the patient is showing any symptoms or deviation fro

📌 Health Coach (Kopar Khairane)
🏢 Heaps Health Solutions India
📍 Kopar Khairane