Job description:
- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
Job Types: Full-time, Permanent
Benefits:
- Versatile schedule
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (preferred)