Key Responsibilities:
- Sales & Lead Generation:
- Contact potential customers through outbound calls (cold calling, follow-up calls) to promote QSR products/services.
- Qualify leads and convert prospects into regular customers.
- Maintain an active pipeline of sales opportunities.
- Achieve monthly, quarterly, and annual sales targets and KPIs.
- Customer Relationship Management:
- Establish and maintain strong relationships with customers to ensure repeat business.
- Address customer queries, concerns, and complaints effectively.
- Provide product information and offer tailored solutions based on customer preferences and needs.
- Monitor customer feedback and report insights to the management team.
- Sales Support & Administration:
- Update and maintain customer information and sales activity records in the CRM system.
- Prepare and send quotations, promotions, and special offers to potential clients.
- Follow up on orders and ensure timely delivery of services.
- Support the team with market intelligence and competitor insights.
- Promotions and Marketing:




- Drive awareness of promotional offers, discounts, and new product launches via phone outreach.
- Assist in promoting the QSR brand and its values to potential customers.
- Upsell and cross-sell products to existing customers based on their preferences and purchase history.

Skills and Qualifications:
- Proven experience in telesales, telemarketing, or sales within the QSR or retail industry.
- Strong understanding of customer needs and the ability to sell in a fast-paced, high-volume setting.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Ability to handle rejection and maintain a positive attitude.
- Experience with CRM software and basic office tools (Microsoft Office, Google Suite).
- Goal-oriented with the ability to work independently and as part of a team.
- Basic knowledge of the QSR industry and its products is a plus.

Work Location: In person

📌 Telesales Executive (Pune)
🏢 Kannu ki chai
📍 Pune