Key Responsibilities:
- Schedule and dispatch vehicles/field personnel to appropriate locations according to customer requests, specifications, or needs.
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Communicate with customers, personnel, or other departments to coordinate scheduling, resolve problems, or provide updates.
- Maintain records of dispatching activities, vehicle or equipment usage, and personnel assignments.
- Operate and manage communication systems, such as radio, phone, or computer, to relay information and instructions.
- Address and resolve customer service issues promptly and professionally.
- Ensure compliance with company policies, safety regulations, and legal requirements.
Qualifications:
- Minimum of 1 year of experience as a Dispatcher or in a related role.
- High school diploma or equivalent; additional education or certification in logistics or transportation is a plus.
- Excellent communication and interpersonal skills.
- Solid organizational and multitasking abilities.
- Proficiency in using dispatch and scheduling software.
- Ability to remain calm and focused under pressure.
- Attention to detail and problem-solving skills.
- Knowledge of local geography and roadways is a plus.
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Night shift
- Rotational shift
- US shift