Customer Success (India)

Customer Success (India)

30 Jul
|
Sleek
|
India

30 Jul

Sleek

India

About Sleek:
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:
- Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all recent business incorporations
- Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
- FinTech payments:Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.



We have around 450 staff with an intact startup mindset.

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

Position Duties
- Focused on renewing our current clients based on their subscription
- Reactive and proactive approach to meet monthly KPIs of X amount of cash collected | Y% of renewed clients
- Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
- Enable to handle the clients objections
- Work with other sales team and customer success team to ensure client's satisfaction and address client's needs
- Nurture client relations

📌 Customer Success (India)
🏢 Sleek
📍 India

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