Position Overview:
Key Responsibilities:
- Manage the end-to-end ticketing process, including booking, re-issue, cancellation, and amendments, using Amadeus and Galileo systems.
- Ensure timely and accurate processing of customer ticket requests, maintaining attention to detail.
- Provide support to customers in resolving any ticketing-related queries or issues.
- Handle reissues and exchanges of airline tickets based on customer requests.
- Ensure all ticketing transactions comply with airline policies and industry standards.
- Provide accurate information to customers regarding flight schedules, fare rules, and other travel-related matters.
- Collaborate with the team to ensure smooth operations and customer service.
- Assist in the preparation of reports related to ticketing operations as required.
Skills and Qualifications:
- 3-4 years of experience in ticketing with proficiency in Amadeus and Galileo GDS systems.
- In-depth knowledge of ticketing procedures, fare rules, and exchange policies.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Ability to join immediately or within a short notice period.
- Previous experience working in the travel industry is preferred.
Why Trawelmart:
- Opportunities for growth opportunities and professional development.
- A supportive and dynamic work environment.
Working - Monday to Saturday
Mode - Work from office
How to Apply:
Pay: ₹10,275.22 - ₹34,560.44 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Day shift
Experience:
- total work: 1 year (preferred)
Work Location: In person
📌 Ticketing Executive (Jayanagar)
🏢 Trawelmart world tours
📍 Jayanagar
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