Key Responsibilities:1. Dispatch Operations:
- Plan and schedule dispatches as per order delivery timelines.
- Ensure proper documentation (e.g., invoices, gate passes, e-way bills) is in place for each dispatch.
- Coordinate with the warehouse and logistics team to ensure packaging, loading, and transportation are timely and accurate.
- Track dispatch status and ensure timely delivery of materials to customers.
- Monitor vehicle allocation, transport costs, and logistics performance.

2. Customer Relationship Management (CRM):
- Coordinate with the CRM team to understand customer requirements and dispatch priorities.
- Update customers on dispatch status, delays (if any), and delivery schedules.
- Handle customer complaints or escalations related to deliveries and resolve them proactively.
- Maintain accurate records of dispatched orders and delivery confirmations.




- Ensure customer satisfaction by maintaining timely communication and providing delivery support.

3. Documentation and Compliance:
- Maintain proper dispatch records, delivery challans, and transport logs.
- Ensure compliance with company policies and legal requirements (like GST, e-way bill, etc.).
- Audit dispatch documents periodically to ensure accuracy and traceability.

4. Coordination and Reporting:
- Liaise with the sales and production departments for order prioritization.
- Share daily/weekly dispatch MIS reports with relevant departments.
- Work with ERP/CRM software to track order dispatch status and inventory movement.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off

Schedule:
- Morning shift

Work Location: In person

📌 Dispatch Executive (Karnal)
🏢 Luxewood India
📍 Karnal