WE ARE HIRING FOR GRACE STFFING SERVICES (MALAD BRANCH)

Job Title: Customer Service Executive (Voice Process)
Shift Timing: Night Shift (US Time Zone)
Working Days: 5 Days Working, 2 Rotational Offs
Qualification: HSC / Graduate (Both Freshers & Experienced)
Pick & Drop: Provided

We are looking for a Customer Service Executive to join our voice process team. You will assist US-based customers by handling inbound calls, providing support, and resolving queries. Strong communication skills and a customer-centric attitude are essential.

Responsibilities:
- Handle inbound calls, providing solutions to customer queries.
- Maintain accurate records of customer interactions.
- Meet performance targets (e.g., resolution time, customer satisfaction).

Requirements:
- Excellent verbal and written communication skills in English.
- Ability to work night shifts (US time zone).





Benefits:
- Pick & Drop facility.
- Training provided for freshers.
- Career growth opportunities.

Transportation Boundaries:
- Central: CST - Thane
- Western: Churgate - Mira road

Job Types: Full-time, Permanent, Fresher

Pay: ₹27,000.00 - ₹32,000.00 per month

Perks:
- Food provided
- Health insurance
- Provident Fund

Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:
- Performance bonus
- Yearly bonus

Education:
- Bachelor's (preferred)

Location:
- Mumbai, Maharashtra (required)

Work Location: In person

Speak with the employer
+91 (phone hidden)

📌 Customer Support Executive (Mumbai)
🏢 Grace Services
📍 Mumbai