Key Responsibilities:
- Serve as the primary point of contact at the front desk, welcoming clients, visitors, and partners with a professional demeanor.
- Handle incoming calls, address inquiries, and redirect to appropriate team members as needed.
- Conduct outbound telecalling to prospective clients, providing information about immigration services and following up on leads.
- Schedule and manage appointments for consultations with immigration consultants or lawyers.
- Maintain accurate records of calls, client interactions, and appointment schedules.
- Provide administrative support, including managing correspondence, filing, and data entry.
- Ensure the front office area remains organized and presentable at all times.
Expertise Required:
- Previous experience in a receptionist or telecalling role, preferably in the immigration or service industry.
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Proficiency in office software (MS Office, CRM systems, etc.).
- Ability to multitask and manage time effectively in a fast-paced environment.
- A professional and customer-centric approach with a strong ability to build rapport.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for skilled growth and career advancement.
- Comprehensive training and support to keep you up-to-date with the latest immigration laws.
- A positive and collaborative work environment.
About Company:
We are leading provider of immigration services worldwide, dedicated to helping clients achieve their global aspirations. Our team is passionate about delivering personalized solutions with integrity and excellence.
Job Type & Expertise:
Receptionist tele caller job, Immigration services, Front-desk operations, Client communication skills, Tele calling in immigration, Administrative support, Immigration company jobs