Job Description:
- Keep track of assigned accounts to identify outstanding debts.
- Contact outstanding customers over the phone and drive them to payoff.
- Plan course of action to recover outstanding payments.
- Locate and contact debtors to inquire of their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
Job Requirement:
- Minimum 1 to 2 years of experience in recovery in a reputed financial institution or a bank.
- Under-graduate
- Good level of computer literacy.
- Positive communication and negotiation skills.
- Two wheeler license.
- Willingness to travel across various branches in Kerala
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Cheruppulasseri, Kerala: Reliably commute or planning to relocate before starting work (required)