Travel executives, also known as travel agents, travel consultants, or travel desk executives, are responsible for planning and selling travel services. Their responsibilities include:
- Researching destinations: Studying prices, customs, weather, and reviews
- Assessing client needs: Understanding what destinations, transportation, and travel dates are best for the client
- Providing information: Sharing brochures, maps, guides, and other travel materials with travelers
- Booking accommodations: Making hotel reservations and securing rental transportation
- Managing reservations: Analyzing reservation rates and average spending statistics
- Handling complaints: Providing initial responses to client complaints and dealing with travel problems
- Managing documentation: Working with finance and HR to manage pre
- and post-travel documentation and formalities