Support services are provided via inbound and/or outbound calls.
Responsibilities:
- Communicate with our visitors/ customers via inbound calls to help find the details they are enquiring about and resolve the issues being faced.
- Thoroughly and efficiently gather customer information,
- Access the company's internal system and enter the customer information to send it to respective team members.
Job Requirements:
Graduate - Any degree of Any Streams
- 1 to 2 years of customer service (voice)
- Excellent verbal and written English communications skills
- Experience in Customer Service - voice.
- Flexible to work in Rotational Shifts and Rotational week off'
Job Types: Full time, Permanent
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Work Location: In person
📌 Customer Support Executive (Bengaluru)
🏢 ExcelR Solutions
📍 Bengaluru
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