30 Jul
|
Hearing Solutions
|
Adyar
30 Jul
Hearing Solutions
Adyar
Front office Executive (FOE)
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
- Attending calls
- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk-in register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register
- Co coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses)
- Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
- Make sure Office Equipment’s are working perfectly.(fax m/c, printer, PABX system etc.)
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.
II, Skill Set (FOE)
Ø Must have good communication skill.
Ø Friendly attitude will be helpful.
Ø Positive analytical skill is essential.
Ø Good interpersonal skills/Soft Skills
Ø Must be flexible with working time.
Ø Should Speak English, Telugu.
Ø Should be a quick learner.
Ø Multi tasking ability.
Ø Should possess an attitude to serve and help people.
Ø Customer Service oriented (C.S experience Preferred).
Ø Excellent people skills and ability to interact with a wide range of client, staff
📌 Front Office Executive(Adyar)
🏢 Hearing Solutions
📍 Adyar