Telecaller Job Description Sample

INDIA IPO are looking for a telecaller for contributing in our company. You will be responsible for maintaining positive customer relationships over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent the product or services over calls and resolve clients’ complaints and queries. In this role, you have to contribute to the company’s growth by bringing in customers.

Responsibilities:
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.




- Preserve the company’s reputation by handling grievances.
- Keeping a record of all the sales calls and notes of useful information.

Requirements:
- 2+ years of experience as a telecaller or any similar role.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
- Having done B.Sc/BA will be an advantage.

Regards

Anushka

Pay: ₹20,000.00 - ₹75,000.00 per month

Schedule:
- Day shift

Experience:
- total work: 2 years (preferred)

Work Location: In person

📌 Tellecaller (Delhi)
🏢 India IPO
📍 Delhi