Key Responsibilities:
- Make outbound calls to potential customers to promote loan products and services.
- Provide detailed information about various loan options, including terms, rates, and eligibility requirements.
- Assess customer needs and recommend suitable loan products.
- Answer customer queries and address any concerns effectively and professionally.
- Maintain accurate records of calls and customer interactions in the CRM system.
- Collaborate with the sales and underwriting teams to ensure smooth processing of loans.
- Stay updated on industry trends and competitor products.