Time Service Delivery Expert (Hyderabad)

Time Service Delivery Expert (Hyderabad)

30 Jul
|
Novartis
|
Hyderabad

30 Jul

Novartis

Hyderabad

Summary:
LI-Hybrid
- Location: Hyderabad, India
- In addition, the role coordinates with global service centers the implementation and execution of end-to-end Time Services policies, programs and regulatory requirements within day-to-day People & Organization Services operations and provides support on Time & Attendance tool.

About the Role:
Key Responsibilities
- Deliver accurate and timely time and attendance operations, ensuring complete and reliable records across assigned populations.
- Ensure compliance with local legislation, data privacy requirements, payroll controls, and internal governance standards.
- Resolve time and attendance queries within agreed service levels and escalate complex issues to the appropriate experts.
- Prepare and validate payroll inputs in line with payroll calendars, controls, and audit requirements.
- Produce regular and ad‑hoc reports to support payroll, compliance, and business needs, highlighting exceptions and risks.
- Support system enhancements, projects,



and stakeholder training to continuously improve Time Services delivery and user experience.

Essential Requirements
- 2-5 years of hands‑on experience in Time Services or Time and Attendance operations using a dedicated time solution platform.
- 2-5 years of experience in Human Resources Services either in Payroll‑Time operations, or Human Resources technology within a complex organization.
- Strong working knowledge of time and attendance processes, payroll inputs, controls, and compliance requirements.
- Proven ability to work with time and attendance systems and enterprise platforms such as Workday, SAP, UKG, Workforce Software is advantage.
- Demonstrated attention to detail, sound judgment, and ability to manage sensitive data with the highest level of confidentiality.
- Advanced proficiency in Microsoft Office, particularly Excel, with robust analytical and reporting skills.

Desirable Requirements
- Experience supporting transformation initiatives, system transition

📌 Time Service Delivery Expert (Hyderabad)
🏢 Novartis
📍 Hyderabad

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