Job Summary:
Key Responsibilities:
- Outbound Calls: Make outbound calls to potential customers to promote products/services or conduct surveys.
- Inbound Calls: Answer inbound customer calls, address inquiries, and resolve issues or concerns effectively.
- Lead Generation: Qualify leads, collect relevant information, and transfer hot leads to the sales team.
- Database Management: Maintain accurate records of calls, sales, and customer interactions using the CRM system.
- Sales Targets: Meet daily, weekly, and monthly targets for call volume, sales, or lead generation.
- Follow-ups: Schedule follow-up calls with potential or existing customers as needed.
- Reporting: Report on call outcomes and provide feedback to management regarding customer preferences or issues.
Skills and Qualifications:
- Communication Skills:
Excellent verbal and written communication skills.
- Sales/Target-Oriented: Ability to meet sales targets and work under pressure.
- Problem-Solving: Strong problem-solving skills and the ability to handle difficult situations.
- Tech-Savvy: Familiarity with CRM software or data entry tools.
- Multitasking Ability: Ability to handle multiple calls and tasks efficiently.
Job Types: Full-time, Permanent
Pay: Up to ₹426,835.16 per year
Advantages:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
📌 Tele Caller Executive (Chennai)
🏢 Shree Mutual Fund Services
📍 Chennai
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