We are seeking a Business Analyst to assist in the rollout of our product to clients. In this role, you will be responsible for customer requirements analysis, software implementation, training, and user documentation. As we constantly improve our product, you will play a key role in translating customer requirements into new solutions and capabilities.

Job Duties and Responsibilities:
- Acquire in-depth knowledge of EXPAND smERP to effectively implement the software.
- Lead ERP implementation projects, ensuring alignment with customer requirements.
- Conduct detailed product demonstrations for prospective clients.
- Prepare Statement of Work (SOW) documentation to outline project deliverables.
- Develop user workflow diagrams to map out client processes.
- Assist in data migration activities to ensure seamless transitions for clients.
- Update project sheets, data sheets, and Minutes of Meetings (MOM) to track project progress.
- Create development tickets for customization requests and map these to project plans.




- Perform quality testing to ensure the software meets client specifications.
- Provide user training and oversee the delivery of the software to clients.
- Offer hyper support post-implementation to address any immediate concerns.
- Manage change requests and ensure these are integrated smoothly into the project.
- Facilitate the handover of projects to the support team for ongoing maintenance.
- Organize and lead project meetings with all stakeholders to ensure explicit communication and project alignment.

Requirements:
- MCom or MBA (Finance) or equivalent qualification in a related domain.
- Strong understanding of business processes and workflows, particularly in the manufacturing sector.
- Excellent written and spoken English communication skills.
- Proficiency in Microsoft Excel, spreadsheets, PowerPoint presentations, and Word.
- Good understanding of basic accounting and taxation principles.
- Willingness to travel as needed.

Job Location:Kolkata

📌 Opening for M.com/mba in Finance (Kolkata)
🏢 eDominer Technologies
📍 Kolkata