Job Overview:
Responsibilities:
- E-Commerce Management:
- Oversee the day-to-day operations of the e-commerce platform.
- Ensure all products are accurately listed, prices are up-to-date, and inventory levels are maintained.
- Digital Marketing:
- Develop and implement digital marketing strategies to drive online traffic and sales.
- Coordinate with the marketing team to execute targeted campaigns across various online channels.
- Product Presentation:
- Optimize product listings for maximum visibility and conversion.
- Collaborate with the content team to ensure product descriptions and images are engaging and accurate.
- Order Fulfillment:
- Manage order processing, shipping, and returns to ensure a seamless customer experience.
- Work closely with the logistics team to optimize delivery times and minimize errors.
- Customer Engagement:
- Monitor customer reviews and feedback, addressing any issues promptly.
- Implement strategies to enhance customer satisfaction and loyalty.
- Analytics and Reporting:
- Analyze e-commerce metrics and generate reports to track performance.
- Provide insights and recommendations for continuous improvement.
- Marketplace Management:
- Manage relationships with third-party e-commerce platforms (if applicable).
- Explore opportunities to expand the brand's presence on additional marketplaces.
Qualifications:
- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience as an E-Commerce Executive with 3-4 years of relevant experience.
- Familiarity with e-commerce platforms, payment gateways, and order management systems.
- Strong analytical skills and proficiency in using data to drive decisions.
- Excellent communication and collaboration skills.
Pay: Up to ₹400,000.00 per year
Perks:
- Cell phone reimbursement
- Provident Fund
Experience:
- E-commerce: 2 years (required)
Work Location: In person
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