Job Title: Tele Sales Executive
Location: BM Clinic, Nanganallur, Chennai
Job Type: Full-time
About Us:
BM Clinic is a leading healthcare provider in Nanganallur, dedicated to offering high-quality care and personalized services to our patients. We are looking for a motivated and energetic Tele Sales Executive to join our team and help us reach more individuals seeking medical care and services.
Responsibilities:
- Make outbound calls to potential and existing clients to introduce BM Clinic services.
- Follow up on leads and inquiries to convert them into appointments and consultations.
- Provide detailed information about clinic services, packages, and treatment options.
- Assist patients in understanding clinic offerings and promote relevant medical services.
- Schedule appointments and consultations based on client interest.
- Keep records of all communications with clients and maintain an organized database.
- Meet daily, weekly, and monthly sales targets.
- Handle customer queries and provide excellent customer service.
- Collaborate with the clinic team to improve sales strategies and customer outreach.
- Upsell and cross-sell additional services as appropriate.
- Track customer feedback to ensure patient satisfaction.
Required Skills and Qualifications:
- Proven experience in tele sales or telemarketing (preferably in healthcare or medical services).
- Robust verbal communication skills with an ability to influence and engage prospects.
- Ability to work independently, with a target-driven attitude.
- Excellent listening and problem-solving skills.
- Proficient in using computers and CRM software.
- A polite, professional, and patient demeanor.
- Fluent in English and Tamil (other languages are a plus).
- High school diploma or equivalent (higher education is a plus).
Preferred Qualifications:
- Previous experience in a healthcare clinic or hospital is an advantage.
- Knowledge of healthcare services, treatm