KEY RESPONSIBILITIES/ACCOUNTABILITIES
Client Management
- Gain an understanding of the client’s business & talent needs
- Build & deepen relationships with client stakeholders and maintain regular contact to ensure value is
continuously being added to the client
- Develop & implement a CRM plan which positions KF as a strategic talent partner
- Manage day-to-day client interaction. Set and manage client expectations.
- Communicate effectively with client to identify needs and evaluate alternative recruiting solutions.
- Continually seek opportunities to increase customer satisfaction.
- Maintain a knowledge base of client’s business, organization and objectives.
Solution Service Management
Project Delivery
- Create and execute project work plans using the Project Toolkit and revises as appropriate to meet
changing needs and requirements.
- Ensure search requests are clearly defined to include key responsibilities, requirements, reporting structure, compensation and interview process.




- Maintain awareness of creative sourcing strategies and work closely with team to develop best approach for client.
- Effectively apply Korn Ferrys’s staffing methodology and enforce project standards.
- Review deliverables prepared by team before passing to client. Anticipate and minimize risks on project.
- Prepare and participate in project reviews with client and senior management.
- Effectively communicate relevant project information to superiors.
- Escalate and resolve issues in a timely
fashion.
- Facilitate regular status meetings with project team and client. Keep team informed of changes within the Company.
- Participate in project scoping and implement SOW/SLA requirements.
- Identify business development and “add-on sales opportunities as they relate to the project.
Reporting
- Ensure appropriate reporting for stakeholders, as per agreed timetable and commercial SLAs
- Analyse data and identify opportunities/trends/issues and resolve or escalate
- Ensure project documents

📌 Project Director (Bengaluru)
🏢 Korn Ferry
📍 Bengaluru