Key Responsibilities

* Collaborate closely with Business Teams, IT, and external vendors to support
ongoing and upcoming projects, ensuring timely resolution of issues.
* Participate in the BSG testing and maintenance function—understand
application functionality during development, create detailed test cases, and
ensure thorough execution.
* Coordinate all phases of project development, including system design,
development, testing, training, rollout, and post‑implementation support.
* Monitor timely execution of assigned projects to ensure high‑quality
deliverables and support users/systems post‑go‑live.
* Track system and business application performance as per defined SLAs, TAT,
and service expectations; escalate issues to IT/Business for timely closure.
* Facilitate stakeholder communication through regular review meetings and
maintain project status trackers.
* Identify required changes or enhancements in existing systems, analyze
impact, prepare BRDs and change specifications, obtain business sign‑offs,
conduct UAT, and drive implementation.




* Identify post‑go‑live gaps, collect user feedback, propose improvements, and
conduct user training sessions with senior team guidance.
* Develop and extract reports using SQL queries across database systems.
* Proactively identify project risks and support mitigation planning.

Job Requirements

* Robust project planning, execution, and management skills with a
process‑driven approach and proficiency in project documentation.
* Ensuring effective Azure DevOps management and governance across all
team-delivered projects
* Solid understanding of the software development life cycle. Prior experience
in Testing, System Maintenance, and Business Requirement Gathering is
preferred.
* Good knowledge of DBMS concepts, data mart structures, and query languages
(Oracle/SQL/DB2).
* Excellent communication and interpersonal skills for seamless interaction
with cross‑functional teams and vendors.
* Understanding of the financial se

📌 Associate III Technologist-SUPPORT SERVICES-Data (India)
🏢 Kotak
📍 India