We are looking for a Coupa System Administrator responsible for the day-to-day operations, support, and stability of the Coupa platform. The role involves ensuring smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations.

Your tasks

Resolving incidents and service requests within SLA targets while ensuring timely issue resolution
Monitoring, logging, prioritizing, and troubleshooting procurement, invoicing, supplier, and system-related issues
Ensuring high system availability, stability, and performance of the Coupa platform
Providing end-user support and communicating effectively during incidents and system changes
Managing system roles, user access, permissions, and platform configurations
Assisting with deployments, change management, release activities, and UAT support
Supporting Coupa releases and updates while minimizing business disruption
Enhancing support processes and maintaining accurate system documentation

Requirements





At least 3 years of relevant experience in Coupa Administration and Application Support
Hands-on experience with Coupa administration, configuration, and user management
Strong understanding of Source-to-Pay (S2P) processes
Previous work with incident management and troubleshooting
Familiarity with ticketing and service management tools
Strong communication and customer-service mindset
Experience supporting system changes, releases, and UAT
Fluent English (written and spoken)

Job no. JOB-LQQTM

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work workplace, in full compliance with applicable anti-discrimination laws.

Benefits For You

Diverse portfolio of clients
Wide portfolio of technologies
Employment stability
Remote work opportunities
Contracts with the big

📌 Coupa System Administrator (India)
🏢 Sii Poland
📍 India